Igniting Workplace Enthusiasm

Negotiations: A Human Relations Approach

Course Information

Effective leaders and sales professionals must be effective negotiators. This requires skilled questioning and information-gathering. A common mistake when negotiating is the failure to thoroughly explore the wants, needs, and motives of the other parties involved before presenting solutions. 
Applying a proven negotiations process helps people know where they are going and how to plan for success.
In this two-hour workshop, you will learn techniques such as building rapport; analyzing the actions, needs, and agendas of all parties; using effective strategies such as presenting alternatives; bargaining in good faith; and finalizing agreements so that everyone "wins" something that they want. By doing so you will be able to gain cooperation and increase the likelihood that future interactions will be positive.
This workshop will help you:
  • Apply the 9 principles to gain cooperation and persuade others
  • Practice methods to uncover and appeal to the different interests that are brought to the negotiation table
  • Generate all-win outcomes through planning, preparation, and effective bargaining

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PO Box 12602, Penrose, Auckland, New Zealand 106

Phone: 0800 328 7246

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